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March 19, 2026 · Airbus A320-232 · N605JB

Atlantic Ocean, AO

Overview

Report Status
Probable Cause
Event Type
Accident
Date
March 19, 2026
Injury Outcomes
3 injuries (1 serious injury, 2 minor injuries), 161 uninjured
Location
Atlantic Ocean, AO
Aircraft
Airbus A320-232 (2005)
Tail Number
N605JB
Operator
Jetblue Airways
Injuries
Serious
NTSB Number
DCA26LA165

JetBlue flight 1245, a scheduled domestic passenger flight from Long Island MacArthur Airport (ISP), Islip, New York to Palm Beach International Airport (PBI), West Palm Beach, Florida, encountered turbulence during descent into PBI. As a result, one flight attendant received serious injuries. The first officer, the pilot flying, stated they entered a small cloud layer around 7,000 ft to 9,000 ft and encountered brief but sharp turbulence that lasted about 3 seconds. The flight attendants stated they had just completed their compliance checks and were securing the galley during the turbulence. One of the two aft flight attendants reported being thrown to the floor and required the assistance of the other aft flight attendant to get into their jump seat. Both aft flight attendants described the turbulence as “severe.” One of the forward flight attendants contacted the flight deck and reported to the captain that emergency medical services would be needed at the gate due to cabin crew injuries. The flight landed in PBI without further incident. The two forward flight attendants reported sustaining minor injuries. The aft flight attendant was taken to a local hospital for evaluation and was diagnosed with a fractured pelvis and vertebrae. The captain and first officer reported seeing no significant returns on the onboard weather radar at the time that turbulence was encountered. The first officer stated they reported the turbulence to air traffic control, who also advised that their radar showed no significant weather activity in that sector. There were no significant meteorological information (SIGMET), convective SIGMETs, or Center Weather Advisories over the general flight route into PBI at the time of the accident. A pilot report (PIREP) around 15:30 local time reported severe turbulence during descent into PBI at 2,000 ft, but there were no relevant PIREPs at the time flight 1245 was descending into PBI.

NTSB Probable Cause

The airplane’s encounter with turbulence resulted in serious injuries to a flight attendant who was not seated due to completion of arrival compliance checks.

Full Narrative

JetBlue flight 1245, a scheduled domestic passenger flight from Long Island MacArthur Airport (ISP), Islip, New York to Palm Beach International Airport (PBI), West Palm Beach, Florida, encountered turbulence during descent into PBI. As a result, one flight attendant received serious injuries. The first officer, the pilot flying, stated they entered a small cloud layer around 7,000 ft to 9,000 ft and encountered brief but sharp turbulence that lasted about 3 seconds. The flight attendants stated they had just completed their compliance checks and were securing the galley during the turbulence. One of the two aft flight attendants reported being thrown to the floor and required the assistance of the other aft flight attendant to get into their jump seat. Both aft flight attendants described the turbulence as “severe.” One of the forward flight attendants contacted the flight deck and reported to the captain that emergency medical services would be needed at the gate due to cabin crew injuries. The flight landed in PBI without further incident. The two forward flight attendants reported sustaining minor injuries. The aft flight attendant was taken to a local hospital for evaluation and was diagnosed with a fractured pelvis and vertebrae. The captain and first officer reported seeing no significant returns on the onboard weather radar at the time that turbulence was encountered. The first officer stated they reported the turbulence to air traffic control, who also advised that their radar showed no significant weather activity in that sector. There were no significant meteorological information (SIGMET), convective SIGMETs, or Center Weather Advisories over the general flight route into PBI at the time of the accident. A pilot report (PIREP) around 15:30 local time reported severe turbulence during descent into PBI at 2,000 ft, but there were no relevant PIREPs at the time flight 1245 was descending into PBI.

Flight

Event TypeAccident
Event Time09:28 UTC
Nearest AirportPalm Beach Intl (0nm N)
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftAirbus A320-232
Tail NumberN605JB
Aircraft CategoryAir
OperatorJetblue Airways
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsIae · V2500SERIES · Turbofan · 25000 | Iae · V2500SERIES · Turbofan · 25000
Seats200

People & Injuries

Injury Summary3 injuries (1 serious injury, 2 minor injuries), 161 uninjured
Fatal0
Serious1
Minor2
Uninjured161
Total164
Crew 1Age 62 · First Class · None
Crew 2Age 37 · First Class · None

Conditions

ConditionsVMC
LightDaylight
Wind350° @ 15 kt, gusting 23 kt
Visibility10 sm
CeilingBroken clouds 5000 ft
Temperature / Dew Point61 F
Altimeter30.05 inHg
Observation Time14:53
Weather SourceWFAC

Appendix: Source Data