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August 29, 2025 · Embraer S A ERJ 170-200 LL · N110SY

Peaster, TX

Overview

Report Status
Probable Cause
Event Type
Accident
Date
August 29, 2025
Injury Outcomes
4 injuries (1 serious injury, 3 minor injuries), 39 uninjured
Location
Peaster, TX
Aircraft
Embraer S A ERJ 170-200 LL (2014)
Tail Number
N110SY
Operator
Skywest Airlines
Injuries
Serious
NTSB Number
DCA25LA307

SkyWest flight 5971, a scheduled domestic passenger flight from Aspen/Pitkin County Airport (ASE), Aspen, Colorado, to George Bush Intercontinental Airport (IAH), Houston, Texas, diverted to Austin-Bergstrom International Airport (AUS), Austin, Texas, after encountering severe turbulence at FL390. As a result, one passenger received serious injuries. The first officer, the pilot flying, stated they did not see significant weather near their route from ASE to IAH, but the flight crew did brief on the possibility of small thunderstorm cells developing as a threat while flying toward IAH. The flight crew stated that extra fuel was added to the airplane in preparation for possible deviations due to weather and that flight attendants (FAs) were briefed on turbulence when departing ASE. The departure from ASE was without incident. While en route to IAH, the flight crew was cleared by air traffic control (ATC) to deviate left and right of the planned flight course due to thunderstorms in the area. The flight crew stated the seatbelt sign was illuminated due to these deviations from the planned flight course. The captain stated they used the onboard weather radar to look for heavy precipitation returns, but none showed up for their flight trajectory. Furthermore, the captain stated they did not receive information from their dispatcher or recommendations from ATC prior to encountering severe turbulence. The flight crew recalled that the encounter with severe turbulence was sudden and unanticipated when the flight was clear of clouds. The first officer performed an upset recovery procedure and began an immediate descent and the captain contacted ATC and declared an emergency. The airplane leveled off at FL370 at the conclusion of the upset recovery procedure. When the severe turbulence was encountered, one flight attendant (FA) was in the aisle preparing the cabin and the other was in the forward galley. Both FAs were thrown to the floor and remained there until the turbulence subsided. There were also two passengers out of their seats at the time of the turbulence. One passenger was in the aisle and was thrown to floor but was able to return to his seat. The other passenger was discovered by the aft FA in the aft lavatory with head injuries. The FA assisted this passenger to the aft FA jumpseat. Shortly after the recovery, the flight crew received a “cabin altitude high” warning on the engine indication and crew alerting system (EICAS). The flight crew donned their oxygen masks and initiated an emergency descent to 10,000 ft. Subsequently, the flight diverted to AUS and landed without further incident. Emergency medical personnel met the airplane at the gate and transported both passengers to the hospital. One passenger was treated and released with minor injuries and the other was diagnosed with a fractures to her vertebra, tibia, and ribs. Postaccident examination of the airplane found the outflow valve that regulates cabin pressure had malfunctioned.

NTSB Probable Cause

The airplane’s encounter with convective turbulence that resulted in serious injuries to a passenger who was out of their seat when the seatbelt sign was illuminated.

Full Narrative

SkyWest flight 5971, a scheduled domestic passenger flight from Aspen/Pitkin County Airport (ASE), Aspen, Colorado, to George Bush Intercontinental Airport (IAH), Houston, Texas, diverted to Austin-Bergstrom International Airport (AUS), Austin, Texas, after encountering severe turbulence at FL390. As a result, one passenger received serious injuries. The first officer, the pilot flying, stated they did not see significant weather near their route from ASE to IAH, but the flight crew did brief on the possibility of small thunderstorm cells developing as a threat while flying toward IAH. The flight crew stated that extra fuel was added to the airplane in preparation for possible deviations due to weather and that flight attendants (FAs) were briefed on turbulence when departing ASE. The departure from ASE was without incident. While en route to IAH, the flight crew was cleared by air traffic control (ATC) to deviate left and right of the planned flight course due to thunderstorms in the area. The flight crew stated the seatbelt sign was illuminated due to these deviations from the planned flight course. The captain stated they used the onboard weather radar to look for heavy precipitation returns, but none showed up for their flight trajectory. Furthermore, the captain stated they did not receive information from their dispatcher or recommendations from ATC prior to encountering severe turbulence. The flight crew recalled that the encounter with severe turbulence was sudden and unanticipated when the flight was clear of clouds. The first officer performed an upset recovery procedure and began an immediate descent and the captain contacted ATC and declared an emergency. The airplane leveled off at FL370 at the conclusion of the upset recovery procedure. When the severe turbulence was encountered, one flight attendant (FA) was in the aisle preparing the cabin and the other was in the forward galley. Both FAs were thrown to the floor and remained there until the turbulence subsided. There were also two passengers out of their seats at the time of the turbulence. One passenger was in the aisle and was thrown to floor but was able to return to his seat. The other passenger was discovered by the aft FA in the aft lavatory with head injuries. The FA assisted this passenger to the aft FA jumpseat. Shortly after the recovery, the flight crew received a “cabin altitude high” warning on the engine indication and crew alerting system (EICAS). The flight crew donned their oxygen masks and initiated an emergency descent to 10,000 ft. Subsequently, the flight diverted to AUS and landed without further incident. Emergency medical personnel met the airplane at the gate and transported both passengers to the hospital. One passenger was treated and released with minor injuries and the other was diagnosed with a fractures to her vertebra, tibia, and ribs. Postaccident examination of the airplane found the outflow valve that regulates cabin pressure had malfunctioned.

Flight

Event TypeAccident
Event Time19:27 CDT
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftEmbraer S A ERJ 170-200 LL
Tail NumberN110SY
Aircraft CategoryAir
OperatorSkywest Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsGe · CF34-8E5 · Turbofan · 14510 | Ge · CF34-8E5 · Turbofan · 14510
Seats74

People & Injuries

Injury Summary4 injuries (1 serious injury, 3 minor injuries), 39 uninjured
Fatal0
Serious1
Minor3
Uninjured39
Total43
Crew 1Age 46 · First Class · None
Crew 2Age 27 · First Class · None

Conditions

ConditionsVMC
LightDaylight
Wind330° @ 50 kt
CeilingNone
Temperature / Dew Point0 C / 0 C
Altimeter0

Appendix: Source Data